Help Center

Frequently asked questions

Quick answers about pricing, supported networks, trials, Telegram broadcasting, and how GentoPost compares to legacy schedulers.

Is there a free plan?

No. There is one plan, Premium Unlimited, at ₹1,499/month + 18% GST in India or $15/month globally, with a 3-day free trial and no card.

Can I get a refund?

No. GentoPost does not offer refunds, which is why the 3-day free trial needs no card, so you can test everything first. You can cancel anytime and keep access until the end of the month you paid for.

Is it safe for my social accounts?

GentoPost connects through each network's official sign-in and never asks for your passwords. It uses official APIs only, with no scraping or unofficial access.

Will I be charged automatically after the trial?

No. The trial needs no card, and nothing is charged unless you choose to add UPI or a card to continue.

How do I get a GST invoice?

Indian customers get a GST invoice automatically after each payment.

Is there an app for my phone?

GentoPost is an installable web app (PWA). Open it in your phone's browser and use "Add to Home Screen". No app store download is needed.

What happens if I cancel?

Open Account settings and tap Cancel. You won't be charged again, and your plan stays active until the end of the current billing period.

Who owns my content?

You do. Your posts and videos remain yours, and video compression happens on your device before upload. See our Privacy Policy for details.

What happens if a post fails to publish?

GentoPost shows which network failed and why, and lets you retry just that network without re-sending the others.

How do I contact support?

Email gentopost@gmail.com

What is the best social media scheduler for solopreneurs?

For a solopreneur, the best scheduler is the one that fits into a busy day. GentoPost adapts a single draft to 14 networks, previews each one natively, and schedules everything from one visual calendar — no agency dashboards, per-seat pricing, or repeating the same workflow channel by channel.

How do I cross-post to TikTok and Instagram from one place?

Connect both accounts through their official OAuth screens, then select TikTok and Instagram Reels in the GentoPost composer. Your caption is trimmed and hashtag placement adjusted for each platform, your video is compressed on-device to meet both size limits, and the post publishes to both at your scheduled time.

Is GentoPost the best Buffer alternative in 2026?

It is the strongest option if you are one person, not a team. Buffer prices per channel and keeps a separate customization step for each; GentoPost charges a flat rate per brand space, adapts copy automatically, covers newer networks like Bluesky and Telegram, and compresses video in the browser before upload.

How much does social media automation tool pricing usually cost?

Many schedulers charge per channel or per person. GentoPost has one plan, Premium Unlimited: ₹1,499/month + 18% GST in India or $15/month globally. It includes all 14 networks, and you can cancel anytime.

How does GentoPost trial billing work?

Sign up with no card and use GentoPost free for 3 days. To continue after that, add UPI or a card.

How do I cancel the trial in one click?

Open Account settings and press Cancel trial. You do not need a support ticket or phone call; cancel before the 3-day trial ends if you do not want to continue.

Is GentoPost really a zero-code social media tool?

Yes. There are no API keys, developer accounts, webhooks, or automation chains to build. You connect each network through its official OAuth screen, write your post, and publish or schedule it. Copy adaptation, previews, calendar scheduling, and video compression all happen inside the app with zero configuration.

Which social networks does GentoPost support?

GentoPost supports 14 networks: Instagram Reels, TikTok, YouTube Shorts, Google Business, Facebook, LinkedIn, X, Pinterest, Threads, Telegram, WhatsApp Status (beta), Snapchat (beta), Reddit and Bluesky. Each network carries its own character limits, hashtag rules and media constraints, with a preview inside the composer.

How does browser-based video compression work?

GentoPost re-encodes video on your device using the native WebCodecs API before anything uploads. A 100MB clip typically becomes around 12MB at quality suited to social feeds. Nothing waits in a render queue, uploads finish faster on mobile data, and your raw footage never leaves your phone.

Can I manage more than one brand in GentoPost?

Yes. GentoPost supports separate brand spaces, each with its own connected accounts, tone settings, calendar and scheduled queue. Premium Unlimited includes every brand space you need. Switching brands takes a single tap from the workspace switcher.

Still have questions?

Start a 3-day trial and explore the composer, calendar, and compressor firsthand.

Start free trial, no card