Refund Policy

The 3-day free trial comes first

Start a 3-day free trial with no card required. There is no trial charge and no automatic subscription charge when it ends. Add a payment method only if you choose to continue with Premium Unlimited.

Paid subscription charges

If you choose to subscribe after the trial, Premium Unlimited costs ₹1,499/month plus 18% GST in India or $15/month globally. Your paid subscription renews monthly until you cancel.

You see the price and any applicable taxes before subscribing. A card-free trial never becomes a paid subscription without your choice to subscribe.

How to cancel in one click

• In the app: Account settings → “Cancel trial” or “Cancel subscription”. Effective immediately.
• From email: use a cancellation link if one is included in a trial reminder.
• Cancelling stops all future charges. You keep access until the end of the period you already paid for.

No refunds for paid subscriptions

GentoPost does not offer refunds for paid subscription periods. Use the 3-day no-card trial to test the service before you subscribe. You can cancel anytime to stop future renewals and keep access until the end of the period you paid for.

If a payment was made in error, contact gentopost@gmail.com so we can review the charge.